Advice to benefit customers experiencing problems with accessing Ulster Bank accounts

The Social Security Agency is advising benefit customers who are experiencing problems with their Ulster Bank account to go directly to their local Ulster Bank branch where funds should be available to them, subject to a limit.

A spokesperson said: “Benefit customers only need to bring ID with them when visiting their local Ulster Bank branch. They do not need a proof of benefit payment from their local Social Security Office and staff at the Ulster Bank will not require this information to make a payment over the counter.”

For more information go to: http://www.nidirect.gov.uk/newsroom

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