Triple TripAdvisor success for McKeever Group

Excellent customer reviews have ranked all three hotels in the McKeever Hotel Group in the top 10% of the worlds hotels. The company was presented with the TripAdvisor Certificate of Excellence this week. Pictured are Martin Toner, Corrs Corner Hotel; Eugene McKeever, Managing Director; Stella Grant, Adair Arms Hotel; Martin Boon, Dunsilly Hotel.

The Adair Arms in Ballymena, Corr’s Corner Hotel in Newtownabbey and the Dunsilly Hotel in Antrim were presented with the coveted TripAdvisor Certificate of Excellence this week.

The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide.

Only the top-performing 10% of businesses listed on TripAdvisor receive this prestigious award.

To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.

“We are delighted to receive a TripAdvisor Certificate of Excellence because it is based on real customer feedback,” said Eugene McKeever, Managing Director.

“We have invested heavily in the hotels and training over the last few years to offer customers a memorable experience and this accolade is evidence that our hard work is translating into positive reviews on TripAdvisor. I would also like to thank all our customers who have continued to support us.”

Alison Copus, Vice President of Marketing for TripAdvisor for Business, said: “TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience.

“The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”