Staff thanked for dedication and compassion by Health Minister during visit to Ulster Hospital
Staff in Ward 5B at the Ulster Hospital were visited by Health Minister, Mike Nesbitt MLA to thank them for the exceptional care they provided to a patient, following receipt of a letter of gratitude from a family member praising the team’s compassion and professionalism.
In the letter to the Minister, the family paid tribute to the attentiveness, kindness and dedication shown by staff during an incredibly difficult time. They described how “nothing was too much trouble” and said the care provided by all staff was “just out of this world”.
During his visit, Minister Nesbitt read the letter to staff and met with Senior House Officer Dr Orla Bright and colleagues on Ward 5B to personally thank them for their commitment.
Mr Nesbitt said: “What resonated with me in the letter was the praise for the workforce on the ward.


“The relative talked about the mixture of professionalism, which of course is based on their training and experience and compassion, showing empathy and humanity to patients.
“I wanted to come and make sure everybody could see the letter and to highlight that we are very grateful for everything they do every day and that it is truly valued by everyone.”
South Eastern Trust, Assistant Director of Surgery, Katharine Dane, added: “The staff were delighted to meet the Health Minister and the visit meant a lot to them.
"It is so important for staff to be recognised for the work they do.
"They work incredibly hard and we are very, very proud of them. It means the world to have that recognition.”
Dr Orla Bright, who was one of the staff who provided care to the patient, stated: “It is lovely to receive such amazing feedback and for the Minister to visit the ward to thank staff.
“I love my job and I love helping patients and speaking to families.”
Ward Manager Sacha Small commented: “We are thankful to the Minister for taking the time to visit the ward and see the hard work that all the staff undertake.
“It is lovely for staff to be recognised for the work they do, especially during the difficult times we are currently facing.
"It gives everybody a lift and really shows how much they are appreciated.”
