Dobson welcomes move to improve Executive letters

A commitment to simplify and improve letters sent from the Housing Executive to tenants has been welcomed by local MLA Jo-Anne Dobson.
By The Newsroom
Published 21st Sep 2015, 18:20 BST
Jo-Anne Dobson pictured with just some of the confusing correspondance sent to an 80-year-old tenant by the Housing Executive. Also pictured is the woman's friend Leslie Wilson. INBLDobson1Jo-Anne Dobson pictured with just some of the confusing correspondance sent to an 80-year-old tenant by the Housing Executive. Also pictured is the woman's friend Leslie Wilson. INBLDobson1
Jo-Anne Dobson pictured with just some of the confusing correspondance sent to an 80-year-old tenant by the Housing Executive. Also pictured is the woman's friend Leslie Wilson. INBLDobson1

The commitment came in the form of an answer to an Assembly Question tabled by the Upper Bann Ulster Unionist MLA.

Mrs Dobson said: “The current forms which are issued by the Housing Executive are lengthy and complicated, making life difficult for many tenants, especially the elderly.

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“In one incident I represented an 80 year old lady from Gilford who had been sent 12 different letters in one day making it totally impossible for her to understand exactly what she owed. Indeed this was certainly not an isolated incident.

“I am pleased that the Minister for Social Development has said steps are being taken to improve and simplify these letters.

“However, the proof of the pudding will be in the delivery and I will be watching carefully.”