O2 Larne set to reopen

The retailer will use virtual queuing technology and new store design to safely open branches to customers and staff during the Covid-19 pandemic.

“At these ‘future stores’, all customers will skip the queues and instead join a virtual system, receiving a text when an advisor is ready to assist them in a personal one to one appointment,” a statement from O2 read.

NHS and care workers who show their ID badges will also be given VIP access to skip the queue to speak to an advisor.

In line with government guidelines, the following process will also be in place in stores:

- Social distancing measures throughout each store, with clear two metre floor markings;

- Personalised service with a limit on the number of customers in-store at any one time;

- Appointment system to make sure customers are not held in unnecessary queues or kept waiting;

- Contactless payment limit has been increased to £45 with email receipts;

- All employees will be equipped with the appropriate PPE, including gloves and face coverings;

- Screens at all open service areas;

- Enhanced cleaning processes across stores with all product displays, furniture and chairs to be sanitised after every customer.

The full list of NI stores that will reopen are:

- Antrim High Street

- Armagh

- Banbridge

- Bangor Main Street

- Belfast Castle Lane

- Coleraine

- Cookstown

- Downpatrick

- Dungannon

- Enniskillen

- Omagh

- Larne

- Limavady

- Lisburn

- Spencer Road

- Strabane

- The Junction