This is the first time the state-of-the-art centre has been awarded the highly sought-after Quest accreditation which “demonstrates high standards of good practice and continuous improvement in all aspects of the leisure centre”.
In order to achieve Quest, SLLC went through a rigorous assessment measuring many areas of the centre, including customer experience, cleaning, health and safety and community engagement.
“Quest is much more than a tick-box exercise; it is an ongoing programme to improve this fantastic facility for both staff and customers, and a great way to demonstrate the centre’s ongoing achievements.”
“Quest is the leisure industry’s go-to scheme for quality assurance and the assessment also focused on the leisure centre’s recovery from the pandemic and its ongoing Covid-19 security measures.”
Visit getactiveabc.com to find out more about what’s on offer at South Lake Leisure Centre.