Phones 4U Lisburn store closes its doors

The shutters were down this week at Phones4U in Bow Street Mall. US1438-539cd Picture: Cliff Donaldson

Downshire East Alliance councillor Aaron McIntyre, was speaking this week as the phone retailer closed stores which included outlets at Bow Street Mall and at Curry’s in Sprucefield.

“The recent announcement that Phones 4U is in administration has left customers unsure about their rights,” he said.

“The Lagan Valley Alliance Advice Centre has sought clarification on a number of issues. Lisburn has two Phones 4U stores and I hope that employees and customers alike are kept informed of any developments by the administrator. “Anyone who has any additional concerns can avail of the Consumer Council’s Consumerline on 0300 123 6262.”

Lisburn South Alliance councillor Amanda Grehan said, “It is our understanding that mobile phone networks will continue to provide their services through contracts set up through Phones 4U.

“Warranties and insurance obtained through the company should also be protected by manufacturers and separate insurance companies. I would advise Phones 4U customers to collate any paperwork they have until more information is known about how the administration plans to move forward.” The phone retailer went into administration putting 5,596 jobs at more than 700 outlets at risk throughout the UK.

Accountancy firm PwC has been appointed to see if any of the 560 stores and 160 concessions can be re-opened or sold.

On Wednesday it was revealed that Dixons Carphone will offer to hire the 800 people who work in Phones 4U concessions at its Currys and PC World stores.

Phones 4U set up the shops-within-a-shop at Dixons-owned Currys and PC World before the merger between Dixons and Carphone Warehouse was announced. The 160 concessions were due to end next year as Carphone Warehouse and Phones 4U were competitors.

Phones 4U hit problems after Vodafone, EE and O2 did not renew their contracts with the company.

Via Twitter Dixons Carphone said that it had secured an agreement to offer jobs to Phones 4U employees who work in concessions in its stores.

Aodhan O’Donnell, Interim Chief Executive of the Consumer Council said: “The Consumer Council produced a guide on some key questions and concerns that Phones 4U customers might have. This is available on (www.consumercouncil.org.uk) or by ringing 0800 121 6022.”