Mid Ulster MP Cathal Mallaghan calls on Royal Mail to deliver improvements

Sinn Féin MP Cathal Mallaghan has again called on Royal Mail to address ongoing problems with postal deliveries.

The Mid Ulster MP said constituents are still reporting significant issues with their post: “Last year I raised concerns with Royal Mail about ongoing delivery problems. At that time, they acknowledged the issue and said they were working hard to improve the service.

“What we are continuing to hear from constituents is that problems still remain. Many people are still experiencing delays and inconsistent deliveries, which is simply not good enough.

Mr Mallaghan added: “People rely on their post for important correspondence, and they are entitled to a reliable service.

Mid Ulster MP Cathal Mallaghan says many people are still experiencing delays and inconsistent deliveries. Credit: Suppliedplaceholder image
Mid Ulster MP Cathal Mallaghan says many people are still experiencing delays and inconsistent deliveries. Credit: Supplied
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“Royal Mail must now follow through and ensure the service people depend on is delivered.”

Royal Mail said: “We aim to deliver to all addresses we have mail for, six days a week. In a small number of local offices, this may temporarily not be possible due to local issues such as high levels of sick absence, resourcing, or other local factors.

"In those cases, we will rotate deliveries to minimise the delay to individual customers. We also provide targeted support to those offices to address their challenges and restore our service to the high standard our customers would normally receive. We're sorry for any inconvenience.”

In November last year, Mid Ulster District Council agreed to organise a meeting with Royal Mail after concerns were raised by councillors about delays in deliveries, such as letters for hospital appointments being delivered too late.

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