Public is urged to support care staff

MEMBERS of the public are being asked to continue to support staff providing care in the community during the recent severe weather.

The treacherous conditions were making it difficult for community staff, including nurses, social care and domiciliary care workers and independent care providers from getting to some clients, particularly in rural areas.

Geraldine Brown, assistant director of primary and community care, said: "It is amazing the lengths that staff throughout the Trust will go to, to make sure that people receive the care they need. We have had staff from all organisations walking in the snow and ice to reach people and utilising all forms of transport offered by families and carers and members of the public, such as tractors and four-wheel drive vehicles.

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“Some are catching the bus when it is difficult to get to places by car and we have had staff working on their days off to cover shifts. Everything possible is being done to maintain continuity of service. However, it is important for us to make sure our staff can provide care whilst not taking any risks to their own health and safety."

When it has been found difficult to make a visit the relevant Western Trust staff are working closely with families, carers, partner agencies and health professionals to maintain service provision to clients. This has been particularly apparent in rural areas. Local people have also been offering to help carers reach priority cases and by calling to check vulnerable members of the community are safe and well.

Alan Corry Finn, director of primary care and older peoples services and executive director said: "All of the Trust's staff, independent sector staff / community and voluntary sectors, have responded magnificently, defying the snow and ice to make sure the most vulnerable people in our communities are safe. We value the contribution of staff and thank them for their commitment and determination to ensure essential care is delivered.

"I also want to thank the members of the public who have given their time and their resources. We would again encourage the public to visit the vulnerable neighbours who could be at risk during this cold spell.”

Anyone with concerns about an older or vulnerable person should contact their local social services office.

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