Stay independent for longer with Age NI

AGE NI – the new charity combining Age Concern NI and Help the Aged in Northern Ireland – has increased the availability of its advice and information phoneline, allowing older people to access the charity's services from 8am to 7pm seven days a week, all year round.
By The Newsroom
Published 20th Jul 2010, 17:19 BST
Updated 20th Jul 2010, 18:06 BST

Longer opening hours will ensure that people in later life, their family, friends and carers will have greater access to a wide range of integrated home support services, including the advice and advocacy service, the HandyVan scheme and a 24-hour personal alarm service.

Jacqui Corscadden, head of services at Age NI, said: “Age NI is delighted to announce longer opening hours for the charity’s free advice and information line. Our home support services have improved the lives of many older people throughout NI and we hope that by increasing the availability of the free phoneline, we can support even more people in later life.

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“Our advice and advocacy service offers free, impartial advice from trained advisors to older people, their relatives, friends and carers. In 2009-2010, the service received 15,790 calls from older people. Last year, our HandyVan fitters installed home safety and security measures for 1,811 older people in selected locations across Northern Ireland.

“Our personal alarm service is available through a range of payment options to suit individual needs, and provides 24 hour support and reassurance to almost 9,000 service users here. These services make a huge difference to the lives of many older people in Northern Ireland. People can find out more about access and eligibility by calling our free and confidential advice and information phoneline on 0808 808 7575 today. For specific cost and payment details for our 24 hour personal alarm service, call freephone 0808 100 4545.”

Related topics:Northern IrelandPeople