Be wary of scams as switchover looms

The PSNI has been in contact with the organisers of the Switchover Help Scheme, who say they do not intend on sending any technicians out to homes unless an appointment is arranged with them. In the interests of security, they can also arrange a password with the homeowner so that they will know the technician calling with them is genuine.

Police have also been assured that representatives from Digital UK will not be calling at homes.

If householders are unsure of callers to their home, they can use the Quick Check scheme, which is handled by Fold Telecare. The Quick Check freephone scheme (0800 013 22 90) is a 24-hour service which enables householders to challenge and independently verify the identity of anyone calling at their door. The majority of utility companies operating in Northern Ireland have signed up to and actively endorse the scheme.

If you receive an unannounced caller to your home, the following steps can help to keep your property secure:

- Before you answer the door, make sure your back door is locked,

- If you have a door chain, remember to use it before you open the door,

- Ask the caller for their identification and check it carefully,

- Ask them to wait outside and close the door - genuine callers will not mind,

- Ring Quick Check on freephone 0800 013 22 90. Your call will be answered personally and promptly by a trained operator. They will check with the company on your behalf, that the person at your door is genuine. If they are not or they think that there is something suspicious, they will contact the police immediately,

- Do not let anyone into your home until you are satisfied as to who they are.

Police recommend that you save the Quick Check number - 0800 013 22 90 - and the police non-emergency number - 0845 600 8000 - on your speed dial at home so that both are easily dialled if you need to make contact.