Asda Strabane colleague reunites customer with lost purse

A kind-hearted colleague from Asda Strabane has been praised after her quick thinking helped reunite a customer with her purse after she dropped it in the store.

Nichola McNamee, 52, was working at the customer service desk when another colleague said a purse had been found upstairs.

“My first thought was to look for some photo ID so we could get it back to the owner as soon as possible, especially after we noticed some personal items inside,” said Nichola.

Using the customer’s ID, Nichola was able to track down the customer to see if she had visited the store that day.

Nichola said: “I didn’t mention the purse at first, but the woman replied really quickly to say she’d been in earlier and had misplaced her purse.

“She was thrilled when we told her we had found it and got very emotional as inside the purse was a memorial card that held a lot of sentimental value.”

The shopper later popped back to the store to pick up her purse – and drop off a thank you gift.

Nichola said: “I was delighted for her, and she was incredibly grateful, even buying a bouquet of flowers to say thanks!”

Keelin McGonagle, Customer Manager, Asda Strabane added: “We’re all really proud of Nichola. Her professionalism and quick thinking helped reunite the customer with something that was incredibly valuable. Well done, Nichola!”