Competing against all other dealers in the UK and Irish Volvo Truck network, Dennisons was awarded the following:
• Truck Sales Success Achievement - Chris Arthur, New Truck Sales Manager, was recognised for his individual contribution to the truck sales team in Northern Ireland.
• Used Truck Dealer of the Year - Awarded to Dennison’s Used Truck team for “outstanding effort”, including increased resource and commitment to the Used Trucks business and improved focus on Used Trucks marketing activities and branding.
• Volvo Action Service Dealer of the Year (Ballyclare Dealerpoint) - Dennisons in Ballyclare won the small dealer award based on three criteria that demonstrate the Volvo uptime promise: 100 per cent breakdown job acceptance, 64 minute call to attendance, 91 per cent back on the road in less than four hours. This was the only award specifically for technicians.
• Service Excellence Award (Ballyclare Dealerpoint) - The service excellence and VAS awards were received by Dennison Commercials in Ballyclare specifically, due to the Dealerpoint’s particular achievements. The company’s Hillhead Road facility is the largest Dennisons Dealerpoint, employing over half of the group’s total workforce.
Dennisons has been consistently recognised as being amongst the best in the network and in the wider industry. This has been demonstrated year-on-year with a number of awards, both from Volvo and independent industry organisations.
John Jenkins, Managing Director of Dennison Commercials, commented: “We work hard to attract and develop people that match the quality and reliability of the Volvo product, and in recent years we have increased the numbers in our workforce significantly. To be able to continue to provide a consistently high level of service is something that we are very proud of. Having received awards in new trucks, used trucks and aftermarket, demonstrates the commitment and passion that we have in all areas of our workforce.
“Volvo Trucks have recently launched a new marketing initiative called ‘24 hour Volvo’, which carries the message ‘Our Passion, Our People’, which I think perfectly sums up the culture of our organisation.
“I would like to personally extend my thanks to all staff for their continued efforts and take this opportunity to thank our customers for their continued support of the Volvo/Dennison partnership.”