Mental health team honoured with regional award for crisis ambulance support
Congratulations to the Hear & Treat Project Team, who were highly commended at this year’s Blue Light Awards in the Innovation & Operational Excellence Award category.
The project, a partnership between the South Eastern Trust and the Northern Ireland Ambulance Service (NIAS), supports people experiencing a mental health crisis by providing expert assessment and de-escalation during 999 calls.
Funded by the Public Health Agency, the project involves 12 Mental Health Practitioners from the South Eastern Trust working alongside NIAS staff in the Belfast Control Room.
South Eastern Trust Project Lead, Stephanie Patten, said: “This recognition reflects the incredible dedication, skill and compassion of our Hear & Treat Team.
"Working alongside NIAS, our Mental Health Practitioners make a real difference in people’s lives every day, helping to provide timely support, reduce pressure on emergency services and ensure people in crisis get the care they need.
“I am incredibly proud of what the Team has achieved.”